Description:
Claims Administration Medical Insurance
Claims Administration - Medical Insurance
Our client is a leading provider of Private Medical Insurance services in Ireland.
This role represents fantastic opportunity for someone with exposure to private medical claims to join a growing team. It is expected that this person strive for promotion to team lead level within a relatively short period of time.
Core responsibilities:
• To adjudicate on insurance claims in line with the documented policies, processes and procedures.
• To provide a high quality of customer care to policyholders requiring support from the Claims Administration team.
• To provide the claims administration service in a manner that is fully compliant with the legislative and regulatory environment in the Irish Republic, including the development of transparent and robust controls.
• To assist in achievement of agreed departmental performance targets covering productivity, customer service delivery.
• To accurately input data into appropriate systems in line with the documented policies, processes and procedures.
• To understand all personal and team targets and to achieve those targets on a continuous basis.
Skill set:
• Hold a General Insurance qualification, such as Certified Insurance Practitioner (CIP), or be pursuing such a qualification
• A minimum of one year previous experience in a claims administration role, preferably in the health / medical sector
• An understanding of the principles of insurance
Personal Skill set:
• Fluency in English (written and oral)
• Good interpersonal and negotiation skills
• Good analytical and problem solving ability
• Excellent attention to detail